Credence Resource Management On Your Credit Report?

March 2, 2023

Credence Resource Management is a debt collection company

You may not have to pay your debt (paying it may hurt your score)

Call now to find out if you can remove Credence Resource Management from your report - without paying your debt (potentially)

Call (844) 656-0790

Tap to call

Maintaining a good credit score is essential to securing a solid financial future. Everything from car and home purchases, to renting an apartment, or buying a new phone requires a credit check these days. 

Therefore, having a negative mark on your credit report from an agency such as Credence Resource Management can be detrimental to maintaining good credit. Past-due collections from companies like Credence can have devastating effects on your credit score for up to seven years. 

If you are receiving calls or letters from Credence Resource Management, this is likely stressful. Facing debt collectors can be intimidating and overwhelming. 

Below we will outline for you who Credence Resource Management is, how they operate, and how you can cease their collection efforts entirely. Additionally, we’ll share the best ways to remove Credence Resource Management from your credit report. 

Credence Resource Management: Who They Are 

Credence Resource Management (CRM) is both a first and third-party debt collection agency. Contrary to what many people think, they are a legitimate company. Therefore, if you are receiving communications from Credence Resource Management, ignoring them will not make them go away. 

They have been in business since 2013 and are now based in Dallas, Texas. Credence Resource Management, also known as Credence, is known for being aggressive in their collection efforts. There are numerous reports and public records of Credence being sued for violations of consumer rights. 

If you are unsure whether Credence Resource Management is trying to reach you, or you want to avoid their calls, their contact information is: 

  • Company Name: Credence Resource Management, LLC
  • Address: 4222 Trinity Mills Rd, Suite 260
  • Customer Care: 1-855-880-4791
  • Disputes and Complaints: 1-855-880-4792
  • Website: 

A debt with Credence Resource Management may appear on your credit report under a few different business names. They have been known to report collectible debts under Credence Collections, Credence Resource Management AT&T, Credence RM, and CRM.

If any of these entity names are appearing on your credit report, reach out to a credit repair company right away for advice and help. It is never recommended that you take on a company like Credence by yourself. 

Once they have your contact information and hear back from you, their calls, emails, and letters will only get more frequent and aggressive. Do not face Credence Resource Management without advice and help from a credit repair specialist. 

Need Help With Credence Resource Management?

Speak with one of our friendly Credit Specialists to find out how we can help you.

Call (844) 656-0790

Tap to call

Who Does Credence Resource Management Collect For? 

Credence Resource Management handles debt collections for a variety of companies. It has been reported that they pursue collections for insurance, retail, utility, telecommunication, banking institutions, and healthcare companies. However, this list is not exhaustive of all their clientele. 

Additionally, it appears that they mostly collect on behalf of telecommunication companies. Large corporations that provide cable, mobile phone services, and satellite television appear to be the bulk of their collection files. AT&T and DirectTV seem to be some of their biggest clients. 

How Do They Affect My Credit? 

Derogatory credit report marks from Credence Resource Management can remain on your credit report for a period of seven years. A collection account with Credence can be very damaging to your credit score. 

Additionally, if you begin to make payments on a past-due debt the “seven-year-clock” will start over. They may be trying to collect a debt that is about to fall off your credit report anyway. Acknowledging this debt and starting payments may actually do more harm to your credit than help in these instances. 

Credence Resource Management has also tried to collect invalid debts, debts from the wrong person, and debts that are past the statute of limitations. 

If you are receiving calls and letters from Credence Resource Management, it is best to reach out to a credit repair specialist. This way, you can navigate the best next steps for your individual situation. 

What to Expect from Credence Resource Management

If Credence Resource Management has purchased a debt that is yours, or that they believe is yours, you may hear from them rather frequently.

Collection agencies like Credence purchase debts for a fraction of the outstanding balance. Then, they try to collect as much as they can on the debt. They aim to collect enough to cover the initial purchase amount, and enough to make a profit on their purchased debt. 

Once a debt is purchased by a collection agency, they are legally allowed to pursue collections on that debt. Credence Resource Management is known for making incessant phone calls, emails, and sending frequent letters by mail. They will not cease until the alleged debt is paid off or there is a written agreement to pay off the debt over time. 

Is Your Debt Even Valid? 

Many consumers don’t know that collection agencies such as Credence must validate the debt. Once you request debt validation, they are required by law to provide substantial evidence the debt is yours. 

Third-party companies that purchase debts from other businesses often have skimpy records and limited proof that the debt is valid. Therefore, the odds that they can’t actually validate your debt are high. 

However, you must validate debt within the first 30-day window after the initial contact. So if you are hearing from Credence, do not procrastinate in taking action. 

If Credence Resource Management alleges that you have a debt that they purchased, consult with a credit repair company immediately. They can assist you with drafting a debt validation letter. It’s important to note that you’ll need to draft this letter within 30 days after the initial contact. 

Read reviews from our
happy customers

We've helped thousands of people remove errors from their report to get mortgages, auto loans, and so much more.

Speak with a live credit specialist to see how we can help

Call (844) 656-0790

Tap to call

Knowing and Protecting Your Rights 

Credence Resource Management is a “frequent flyer” when it comes to consumer complaints and lawsuits against them. The majority of the lawsuits against them cite violations of the Telecommunications Protection Act. 

Credence Resource Management has been sued for several unfavorable actions, such as:

  • Repeatedly calling a consumer’s cell phone without expressed consent
  • Attempting to collect debts that are no longer owed
  • Attempting to collect debts that are for the wrong person
  • Using harassing collection tactics

If you or a loved one are subject to threatening collection efforts at the hands of CRM, reach out to a credit repair company immediately. Credit repair specialists are well-versed in your rights as a consumer. Through their support, you can receive the best advice on whether or not your rights have been violated.

Kicking Credence Resource Management To The Curb 

The best way to get Credence Resource Management off your back is to consult with a reputable credit repair company. If you are receiving incessant phone calls, emails, and letters, working with a credit repair specialist can help you to cease these almost immediately. 

There are a few things a credit repair company will do right away in an effort to cease CRM’s collection efforts. 

  1. Provide you with a case review and take note of any violations of your protected consumer rights. 
  2. Help you write a debt validation letter and confirm if the debt is even collectible.
  3. Actively work to remove the collection from your credit report. 

Need Help With Credence Resource Management?

Speak with one of our friendly Credit Specialists to find out how we can help you.

Call (844) 656-0790

Tap to call

We Can Help 

Dealing with an active collection account from a company like Credence Resource Management is time-consuming and mentally draining. Successfully ceasing the endless phone calls, validating the debt, and getting the collection account closed requires hours of back-and-forth phone calls. 

This is not something you need to try to navigate on your own. If you or a loved one is dealing with harassment from Credence, reach out to Credit Glory today for a free case review. We’ll help you whether this is a valid debt or an alleged one.